Privacy Policy


COPAP Co-Therapy Sleep (“COPAP”, “we”, and “us”) created this  privacy policy (this “Privacy Policy”) in order to disclose how we use information we collect from  users via the COPAP website located at and any goods and services offered  therefrom (including, without limitation, the manufacturing, distribution, sale or offered sale of  COPAP Positional Pillows and related products) (collectively referred to hereafter as the  “Website”). Because we gather important information from our users, visitors, publishers, and  customers (including agencies) (collectively, “Users” or “you” or “your”), we have established  this Privacy Policy as a means to communicate our information gathering and dissemination  practices. By accessing the Website, you acknowledge and agree to this Privacy Policy.  Please note: When you submit your personal information on or through the Website, you are  giving your consent to the collection, use, and disclosure of your personal information as set  forth in this Privacy Policy. We may share information among our subsidiaries or other websites  that we own or control, but such sharing of information is always governed under the terms of  Please note that COPAP is not responsible for the privacy practices of third party websites (even if  we offer links to third party websites at the Website) and these third parties are under no  obligation to comply with this Privacy Policy. Before visiting a third party website and before  providing any information to the party that operates or advertises on that third party website,  Users should review the privacy policy and practices of that website to determine how information  that they collect from users will be handled. Please further note, depending on a User’s particular  interaction with the Website (e.g., Users who solely navigate the Website versus Users who use  the services offered through the Website), different portions of this Privacy Policy may apply to COPAP reserves the right, at our discretion, to change, modify, add or remove portions of this  Privacy Policy at any time. If COPAP changes any portions of its Privacy Policy, the changes will  be updated on this Privacy Policy page and Users should periodically review our Privacy Policy  page for any such changes. Your continued use of the Website after any change in this Privacy  Policy will constitute your acceptance of such change. Personal Information: We may require Users who use the Website (whether via submission of queries,  subscriptions or orders for COPAP goods and services (collectively, the “Service”) to give us personally  identifiable information, which may include but is not limited to the User’s name, mailing addresses (home  and business), phone number, email address, age/birth date, and credit card or other payment account  information (collectively, “Personal Information”). Besides the Personal Information, we may also collect  other information regarding your use of the Website. From time to time, we may also collect or ask for  additional Personal Information, which will also be expressly included herein as Personal Information.  You can opt out of providing this additional information by not entering it or not using the Website,  although not providing Personal Information may hinder your ability to use the Website and/or the  We use the information that we collect to provide and maintain the Website as we deem appropriate in  our sole discretion and to provide the Service, and to provide any other services agreed to by you and  COPAP. COPAP may aggregate data that it obtains from Users to analyze trends, to gather data to  benchmark best practices, and to monitor, improve, and refine the functionality of the Website and the  We may also use the information to contact you to further discuss interest in COPAP or the Service  (including the products and services that we provide) and to send information regarding COPAP or its  partners, such as promotions and events. You may be invited to receive an email newsletter or other  correspondence by providing an email address. We may outsource all of these tasks to third parties.  However, your email address and any Personal Information will not be distributed or shared with third  parties, unless it is to transact such business as you have contracted us to do, to comply with any legal  processes and/or law enforcement requests, or in order to conduct any business as we, in our sole  subjective discretion, deem reasonable. If you voluntarily submit your e-mail address to use via the  Website or use of COPAP products and services, such a submission constitutes your consent to receive e- mails from COPAP regarding updates to the Website or Service, and may send a newsletter, or other  correspondence. You will have an opportunity to unsubscribe to any emails or mailings by clicking on an  “unsubscribe” hyperlink contained in promotional emails we send you. Even if you are removed from any  such list, if you use the Website or Service or re-submit your e-mail address to the Website (either via the  contact form, e-mail submission or otherwise), you will continue to receive email correspondence from COPAP related to the Website or Service. Any opt-out by you is not deemed valid until processed by COPAP. It is your obligation to verify that you have been opted-out. COPAP shall not be liable for  Contests, Questions, or Surveys. When you ask a question, participate in a survey, or enter a contest  or sweepstakes at the Website, we may collect your name, address, phone number, and e-mail address.  We use this information to administer your participation in a contest or sweepstakes. At the time you are  entering a contest or sweepstakes, we may ask your permission to send you future marketing information  Non-Personal Information: We collect and use non-personally identifiable information, which is any  information other than Personal Information and/or does not identify the specific individual, including,  without limitation: IP address, the approximate geographic location of the User based on their IP address  the type of browser and operating system used by the User, any interactions a User may initiate within  the Website, the websites and web pages that Users visit or visited, User interactions with features of the  Website, content preferences User selected within the Website and other inferences about the User’s  interests made based upon the foregoing. This information is not intentionally gathered in a fashion to  personally identify any single User. We use this information to help us develop the Website and the  Service, analyze patterns of usage, and to make the Website and the Service more useful. COPAP may  collect statistics about the behavior of visitors to the Website, and COPAP utilizes Google Analytics to  analyze the usage of the Website. For more information on Google Analytics and its privacy policy,  please visit  COPAP does not knowingly allow any visitors or users under the age of eighteen (18) to use or otherwise  access to the Website or the Service. COPAP does not wish to collect any Personal Information (or any  information at all) from any persons under 18 years old. If you are under 18 years old, you may not use  The Website may contain links to other websites. We are not responsible for the privacy practices or the  content of these other websites. You will need to check the privacy policies of these others websites to  understand their policies. When you access a linked site you may be disclosing private information. It is  your responsibility to keep such information private and confidential. When you view the Website, we may store some information on your computer's hard drive. This  information will be in the form of a “Cookie.” Cookies are information files which your web browser places  on your computer when you visit a web site. COPAP uses cookies and session IDs to authenticate a User  as he or she navigates various parts of the Website. Cookies and session IDs may also be used to  automate data entry functions. For example, cookies may be used to enable a User to move through the  Website without having to retype the User’s password. COPAP does not obtain personal information via  cookies or session IDs, and does not link any data collected through cookies or session IDs to any  personal information. Most web browsers automatically accept Cookies and session IDs, but you can  change your browser to prevent that. Without accepting a Cookie or session ID, your use of the Website  When you view the Website, our servers automatically record information that your browser sends  whenever you visit a website. These server logs may include information such as your web request,  Internet Protocol address, browser type, browser language, the date and time of your request, and one or  more cookies that may uniquely identify your browser. For California Users: Please note that the Website is not presently configured to respond to DNT or “do  not track” signals from web browsers or mobile devices. DISCLOSURE OF USER INFORMATION TO THIRD PARTIES In addition to the use of information described above, COPAP reserve the right to disclose information  provided by Users (including Personal Information) as follows: Disclosure By Law. You acknowledge and agree that we may disclose information you provide if required  to do so by law, at the request of a third party, or if we, in our sole discretion, believe that disclosure is  reasonable to (1) comply with the law, requests or orders from law enforcement, or any legal process  (whether or not such disclosure is required by applicable law); (2) protect or defend COPAP’s, or a third  party’s, rights or property; or (3) protect someone’s health or safety, such as when harm or violence  against any person (including you) is threatened.  Disclosure to Third Party Service Providers. We may share your information with third party service  providers to perform functions on our behalf. For example, outsourced customer care agents or  technology assistants may need access to your information to perform services for you. Your information  will be treated as private and confidential by such service providers and not used for any other purpose  Data/Information Transfer As a Result of Sale of Business. In the event that COPAP is involved in a  bankruptcy, merger, acquisition, reorganization, or sale of assets, COPAP reserves the right to sell or  transfer User information (including Personal Information) as part of any such transaction. To the  maximum extent allowable by law, the Privacy Policy will apply to the User information as transferred to  the successor entity. However, User information submitted after a transfer to a successor entity may be  subject to a new privacy policy adopted by the successor entity. When you place orders on the Website, your order information, including your card number and delivery  address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL  technology causes your browser to encrypt your order information before transmitting it to our secure  server. SSL technology, an industry standard, is designed to prevent someone other than operators of  our Sites from capturing and viewing your Personal Information. Since any order information you provide  to us on the Website will be transmitted using a secure connection, if your Web browser cannot support  this level of security, you will not be able to order products through our Sites. The most recent versions of  popular internet browsers supporting SSL technology may be downloaded for free from developers of  such programs – including Microsoft Internet Explorer® and Google Chrome®.  Please note that data that is transported over an open network, such as the Internet or e-mail, may be  accessible to anybody. We cannot guarantee the confidentiality of any communication or material  transmitted via such open networks. When disclosing any personal information via an open network, you  should remain mindful of the fact that it is potentially accessible to others, and consequently, can be  collected and used by others without your consent. In particular, while individual data packets are often  encrypted, the names of the sender and recipient are not. A third party may therefore be able to trace an  existing bank account or relationship or one that is subsequently created. Even if both the sender and  recipient are located in the same country data may also be transmitted via such networks to other  countries regularly and without controls, including to countries that do not afford the same level of data  Password-protected areas of the Website can be accessed only with a valid user name and password.  Each password owner is responsible for keeping the password confidential and safe, as COPAP has no  control or responsibility for this type of User information. If the password may have been stolen or might  otherwise be misused, it is the responsibility of the password owner to notify COPAP immediately for  Your data may be lost during transmission or may be accessed by unauthorized parties. We do not  accept any liability for direct or indirect losses as regards the security of your Personal Information or data  during its transfer via Internet. Please use other means of communication if you think this is necessary or  The Website and the Service are exclusively hosted in the United States. If you are a User accessing the  Website or the Service from the European Union, Australia, Asia, or any other region with laws or  regulations governing personal data collection, use, and disclosure, that differ from United States laws,  please note that you are transferring your personal data to the United States which does not have the  same data protection laws as such other regions. User information (including Personal Information or  “personal data” as defined by foreign laws) collected through the Website or the Service may be stored  and processed in the United States, and by using the Website or the Service, you consent to any such  transfer of information outside of your home country.  This Privacy Policy is part of the Terms & Conditions of the Website and any use of the Website is  governed by those Terms & Conditions. Questions regarding this Privacy Policy or the privacy practices  of the Website should be directed to COPAP by emailing such questions to  If we make any material changes to this Privacy Policy, they will be reflected on this web page. In some  cases and in our sole discretion, we also may send an email notifying users of the changes. You should  check this Website periodically to see if any recent changes to this Privacy Policy have occurred. The Website and the Service operate “AS-IS” and “AS-AVAILABLE,” without warranties of any other kind.  We are not responsible for events beyond our direct control. This Privacy Policy is governed by the laws  of the State of California, excluding conflicts of law principles. Any disputes or claims arising out of or  related to the Website or the Service are subject to the dispute resolution provisions of the Terms &  Conditions of the Website, including the Arbitration and Class Action Waiver provisions. If you have any questions about this Privacy Policy, or the practices of or your dealings with the Website  or the Service, please contact us at: